Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Guarantee

  • Our group of service technicians will try their best to answer to your advice tickets within approximately 1 hour. If, however, the difficulty you have experienced needs assistance from our Admin =Department,= we are going to send the ticket to the technician on duty and will post a note to notify you.

  • Top quality support service

  • Top–class Customer Assistance Service

  • We deliver around the clock technical support by using a turbo–fast ticketing system included in your Control Panel. You may e mail us at any time about any of the programs that come pre–configured on your virtual server, which include the desired Linux OS, the server administration panel and our custom produced Web Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that is provided cost–free with the virtual server, you’ll discover an interesting Help section, containing everything you need to know about managing your sites and applications. We have integrated a wide range of how to articles and reviews and video training that illustrate the primary website administration responsibilities in an easy to read fashion.