Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing excellent support in good time is our top priority, so we backup each shared website hosting plans plan with a one hour ticket solution guarantee. Once you fill in a ticket or send us an e–mail, our user help support team will do all they possible can to generate the most appropriate remedy for your case and to offer you assistance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any question you’ve got relating to our products. We have now qualified professionals on duty continually to provide help and support when needed. You may use the ticketing system or post a message whenever you want, or you can grab the telephone or use the online chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require guide while working on your site within the Control Panel, you are able to always just click the Help control key and find your problem in the listing of articles that will come up. We have as well turned lots of the content articles into video lessons. The catalogue of movies will load if you click the Videos key present on the top right.