Service Channels

  • Video Tutorials
  • Video Lessons

  • Learn as soon as possible how you can update a document or transfer a database from our collection of step–by–step video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • We supply a user–friendly Frequently Answered Questions section where you’ll discover solutions to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our customer support is available 24/7/365 to respond to your tech requests. Expect a solution in less than 60–minute after you have presented your ticket.

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Types of Assistance

  • Shared Hosting Support
  • Shared Website Hosting Assistance

  • Would you like some help with your shared website hosting plans account? Thinking about how to utilize a portion of the free tools that we are giving you? Simply inform us.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • Want some assistance handling the SolusVM admin interface? Your VPS is causing problems? Just let us know, we are able to assist.

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  • Dedicated Hosting Support
  • Dedicated Servers Help & Support

  • You would like to tweak the setup of your dedicated server? We are at your service night and day to support you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very intuitive and simple to operate. However, if, at any time, you require assistance, you're able to depend on our 24/7 technical support service.
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