Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center section integrated into our Web Hosting Control Panel offers a collection of help articles and commonly asked questions. Aimed toward fixing any common issue that you may come across, they are compiled by our support team of trained technicians.

  • Top quality support service
  • Educational Videos

  • We have prepared a selection of educational video tutorials that visually display how to tackle a common problem connected to your shared website hosting plans account. You can find the how–to videos in the Help Center section.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 support service and come with a one–hour support ticket response time guarantee. Our skillful techs will be available to you night and day and will solve any problem that you may possibly face within maximum sixty minutes after the helpdesk ticket submission. Normally, a reply will be given to you in less than 20 minutes.