1 hour ticket response
Fast assistance is our key responsibility and this is the reason why we have a team of qualified technical support engineers who will be happy to provide a rapid response to any question that you might possibly have. Simply post your helpdesk ticket from the Web Hosting Control Panel and we’ll respond back to you within sixty minutes at the latest. As a matter of fact, we strive hard and aim for a twenty–minute helpdesk ticket response time.
A Top–Notch Technical Support Service
We have a team of web hosting support engineers who are prepared to answer all your questions anytime you are in need of support. The vast majority of our customer care team representatives have several years of experience in the shared website hosting plans arena, which means that you can always rely on rapid and comprehensive answers to your concerns.
An Easy–to–Browse Help Center
In the Web Hosting Control Panel you’ll find an easy–to–navigate Help section where you can find quick hints on how you can use our services. You can see the answers to your queries in the F.A.Q. library, see more information in the web hosting account management articles or watch our instructional video tutorials.