Installation and Troubleshooting
Discover what the Installation & Troubleshooting attribute made available together with the Virtual Private Servers and the dedicated servers will involve.
Other than having more system resources, a good reason why you may get your own hosting server and use it instead of a shared Internet hosting plan is that you are able to install and run a wide variety of software. With a shared account, you could use programs, that do not require root access and are not set up server-side, so in case you require particular software for your web sites, you can't set it up on a shared hosting server. This is not so with a hosting server of your own in which you can install whatever you would like. The downside is that you may not have much experience and handling your own machine is more challenging that managing a shared Internet hosting account where the provider takes care of most things. This is the reason why we offer another service for our hosting server plans called Installation & Troubleshooting and you could reap the benefits of it any time you face any issues with the management of your hosting server.
Installation and Troubleshooting in VPS Servers
You may add the upgrade with a few clicks whenever you require it and regardless of the VPS servers
package you have selected. This can be done either during the order procedure if you think that you'll require help from the very beginning or later on from the VPS billing Control Panel in case you have difficulties with any application on the server. Our skilled administrators can easily install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade includes sixty minutes of custom work and you could use it anytime. The vast majority of tasks take less than that, thus the remaining time will be available for the future and you shall be able to see it inside the billing Control Panel at all times. You are able to use the upgrade as a standalone service or on top of the 30 minutes of custom work that are a part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated web hosting plans
and if you add it, our skilled admins shall be able to help you with everything on your machine. Including setting up any third-party software that you may want to use on the web server and troubleshooting any script that operates inadequately or doesn't run at all. Our upgrade provides one hour of work and if a particular task is not very time-consuming, we shall add the remaining time to your account. You'll be able to discover how many minutes are left within your billing CP and use them whenever you require support again. The Installation & Troubleshooting upgrade could be ordered at any time, so if you need something to be set up in the very beginning, you can add it to your order during the sign up process, while if you require support afterwards, you'll be able to add it from the hosting server billing area. Half an hour of custom work are supplied with our Managed Services pack as well, but just in case you need more work to be performed on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the best feasible way.