Irrespective of the fact that the web hosting service provided by the different companies is more or less identical, each provider has a customized platform with its own modifications and ways to accomplish particular tasks. That’s the reason why, an info-loaded knowledge base will be pretty helpful both for persons with zero experience and for technically competent individuals who will at some point find out how certain operations are executed, but will lose precious time in the process. The purpose of such a knowledge base is to make the service quick and easy to use, sparing users both time and energy. The end result is gladder clients, since they can easily find the info they’re seeking, and considerably less work for the customer service staff representatives, because usually most of the questions and issues that clients have are already enumerated in the knowledge base. In case the articles are competently written and cover more topics, you will be able to get to know more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Website Hosting
All shared website hosting plans
that we’re offering come with an extensive knowledge base where you can find all you need to know with regard to your hosting account. Regardless of whether you’re planning to create a brand-new database, to forward a domain name
by means of an .htaccess file or to create an email address on your desktop computer or hand-held device, you can just check our step-by-step help articles and all the info that you need will be there. When you visit a given section of the Hepsia Control Panel, you can see articles that are related to the functions that you can access through it. If you want to see the entire article collection and get informed about all the functions that Hepsia is offering, or simply to read generic information about the web hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost best to cover any problem that you could possibly bump into, but in case you don’t find the info that you are looking for, you can always contact us, as our customer support staff representatives are available 7 days a week.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated servers
, will allow you to access the extensive online help documentation that we’ve compiled for you. The articles contain general information on our web hosting services, informational guides about the separate features that you can use, as well as troubleshooting instructions that can help you resolve common issues that you might confront. The topics that we have included cover just about everything, from uncomplicated things such as how to host a brand-new domain name in your account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a given Control Panel section will always be available on the right side of the page that you are on, whilst the full article archive can be accessed through the all-encompassing Help section.